Stonepod support

Stonepod is a 3D music player with a wheel, for Android, iPhone and Apple Watch. You can plug in your own iPod to see its music, photos and videos and back it up.

Contact

Write to [email protected]. In the app, the “Feedback” button (in the ⓘ panel) prepares the email with your phone model and the app version.

Which iPods work

• Reading and backup (music, photos, videos): iPod 3G and 4G, mini, photo, nano, video and classic.
• Adding and removing songs, renaming: iPod video (5G, 5.5G) and classic (6G, 6.5G, 7G); on iPhone also iPod nano (5G, 6G, 7G), without renaming.
• Not supported: iPod shuffle and iPod touch, and the first iPods (1G and 2G), which connect only through FireWire.

With most models the Stonepod also takes on your iPod's colour. An iPod formatted for Mac can be read but not changed.

Connecting it to an iPhone

• The iPod's cable plus an adapter: USB-A to USB-C on iPhones with USB-C, or the Lightning to USB Camera Adapter on iPhones with Lightning (preferably the one with a charging port).
• The first time, choose the iPod in the Files window the app opens for you.
• An iPod formatted for Mac has not been tested on iPhone yet.

Connecting it to an Android phone

• The iPod's cable plus a USB-A to USB-C OTG adapter (micro-USB on older phones).
• Once the iPod is plugged in, a notification offers to open it in Stonepod (or tap the iPod button at the top left). Tap “Eject” before unplugging it.
• An iPod formatted for Mac can be read but not changed.

If something goes wrong

• The iPod does not show up: try another cable (some only charge) and check that the adapter is OTG; unlock the phone and plug it in again.
• Songs or the name cannot be changed: on that model the app only reads for now (see above).
• The app closed by itself: write to us with the “Feedback” button: the email includes a short technical note that helps us, and you read it before sending.

Privacy

Stonepod has no accounts or ads and sends us none of your data: privacy notice.

iPod, iPhone, Apple Watch, iTunes and Apple are trademarks of Apple Inc. Stonepod is not affiliated with, endorsed or sponsored by Apple.